TERMS AND CONDITIONS
By purchasing from Nikki Farquharson Art, you are agreeing to the Terms and Conditions below.
* ORDERS WILL BE PACKED AND SHIPPED WITHIN FIVE WORKING DAYS OF RECEIPT OF PAYMENT *
All payments are made through PayPal. You can pay by credit card or debit card (with a Visa or Mastercard logo) if you do not have a PayPal account.
PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction. Seller holds the right to cancel orders for undisclosed reasons. Full refunds will be issued if this occurs.
Your order will be processed and dispatched within five working days (unless otherwise stated on a specific product page) of the receipt of payment. You will receive notification as soon as your order has been shipped. If applicable, you will receive a PayPal email with a reference number in order for you to Track and Trace your package via the Royal Mail website. Please allow up to seven working days for delivery once shipped.
Shipping costs depend on the products, quantity and postal address. To find out how much shipping will cost for you, please place your desired items into the basket, click 'checkout' and choose your country in the drop-down menu beneath 'delivery & billing address'. The shipping costs will then appear for you to review the final price before paying.
Royal Mail Standard Shipping
No tracking available. Proof of Postage can be requested.
Royal Mail Tracked
Orders can be tracked with a reference number. Orders may require a signature upon delivery.
You will need to collect your package from your local Delivery Office if no one is available to sign for it at the address it is posted to. Please double check the address you wish your order to be delivered to, as it may differ from the address you have supplied to your PayPal account. Nikki Farquharson Art holds no responsibility for being supplied with an incorrect shipping address. Redelivery will be at the cost of the customer at the full shipping price.
If your shipping address is complete and correct but the attempted delivery was unsuccessful and returned to sender, you will be issued with a full refund immediately. Unfortunately, no more attempts will be made or offered to redeliver to the same address.
All packages imported to your country may be subject to customs, taxes or other fees. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country's customs office for respective charges and rates on packages coming from outside of your country.
Nikki Farquharson Art is not responsible for delays or non-arrivals once orders are posted. Please get in touch if your order does not arrive after 25 days.
Christmas Shipping Dates
To receive your order in good time for Christmas 2023, you're advised to place your orders by the dates below.
UK: 17 December 2023
Europe: 10 December 2023
Rest of the World: 3 December 2023
Please note that these dates are just a guide. Nikki Farquharson Art shuts for Christmas on 17 December 2023 and reopens 8 January 2024.
Every resin product is made with high quality, non-toxic epoxy resin by ArtResin. Each resin piece is made and finished by hand over several stages and many days. During this hand-making process, tiny imperfections can occur. These include but are not limited to; tiny knicks, bumps, bubbles, lint, risen ink, visible sanding, warping, scratches etc. However, most of these imperfections do not impede the product's overall beauty or uniqueness. Any item with defects considered too great will be automatically discounted and placed in the Sale collection.
Flat resin items can be used as coasters but as it can soften after it has been heated, it is recommended to only use them as coasters for cold beverages or infrequent usage for hot beverages. ArtResin epoxy resin can be to used for temperatures up to 50C/120F.
Small Artwork: A4 - A3 prints are carefully wrapped in white acid-free tissue paper. The order is sent in a clear cello bag and a stiff white envelope for extra protection.
Large Artwork: A2+ prints will be carefully wrapped in white acid-free tissue paper and placed in a postal tube for extra protection.
Resin: Each resin product is carefully wrapped in glassine paper and foam wrap and then placed in a kraft gift box. The kraft gift box is sent in a padded envelope for extra protection.
There are no returns or exchanges for the items currently sold on this online store. All sales are final.
All orders are double checked before posting and will not be sent with any defects. Nikki Farquharson Art is not responsible for any damages incurred by Royal Mail. Once the product has been dispatched to the delivery service by the seller, the risk of loss passes to the customer.
If you have any questions or concerns regarding an order you have placed or received, please fill out the form on the Contact page and you will get a reply as soon as possible.
Copyright of all artwork and photography thereof (unless otherwise stated) is retained in perpetuity by the artist; Nikki Farquharson. They may not be reproduced, resold or altered in any context or media, digital or analogue, existing or to be invented. Any unauthorised reproduction or misuse will result in immediate legal proceedings.